Refund policy

If you receive an item that you ordered damaged, please get in touch as soon as possible. If you return a damaged product to us within fourteen days of receiving it, we will replace it or give you a refund as long as it is in its original packaging and in unused condition. When emailing us, include your name and order number. In addition to giving you a return address, we will arrange for a free replacement delivery or issue a refund.

Please be advised that items returned in non-saleable condition are not eligible for a refund, exchange, or replacement.

Please note that for hygiene reasons, opened or used soap bars cannot be returned unless damaged or faulty on arrival.